JuraZ10 Diamond White

I have had the Z10 and milk chiller for 8 months now. It has made 2000 coffees and not a single issue. I do not regret such an expensive investment. I do maintenance when the machine tells me to, and I use Jura products for the maintenance. I use whole milk in the chiller and Lavazza Super Crema beans in the machine.The Good* makes great coffee* maintenance isn’t too bad* no mechanical issues* easy to useThe Neutral* coffee sizes are small* adjusted presets on most all drinks to increase volume. After adjustment a latte is still around 7oz.* adjusted/increase preset milk temperature to max for each drink otherwise coffee wasn’t hot enough (no universal milk temperature setting - must be set per drink) (default milk temperature is too low - drinks finish warm and not hot)* spend average of 20 min per week on maintenance (changing water filter, cleaning milk head, cleaning milk chiller, cleaning cycle on machine). Do each as machine tells me to, and using Jura products only. Costs maybe $15-20/month.The Bad* wifi just doesn’t work. Don’t even bother, app doesn’t work without wifi. No remote functionality.* emptying drip tray is frequent; could use a larger tray.* the cost of the machine* the beans stick and don’t naturally fall into grinder. I stir them periodically to get them to fall.

I went down the rabbit hole of making various espresso drinks by hand. It was fun, and I felt great whipping up custom coffees for friends and family. But after a while the fun of being the only person around that could operate the espresso machine and make coffee got old. And kinda boring. Enter this fantastic machine. It tastes as good as anything you’re likely to make or buy. You can dial it in if you want (I haven’t felt the need yet) it automatically cleans itself, and it’s quick and quiet. Yes, it’s spendy,, but to me, easily worth it. It’s gorgeous, well made, easy to clean and to operate. I still have my espresso machine, I thought I’d still want to make coffees on it sometimes, but that feeling is slipping away…

I had this product for one month when the cold brew function stopped working (less than 30 cups of coffee). Upon contacting Jura they stated that the warranty wasn’t being honored because I purchased the unit through Amazon and a preferred seller wasn’t used. When I asked for a list of preferred sellers they couldn’t provide me one. Despite paying $4,000 for this product that lasted less than a month they expected me to pay for the repair and shipping cost both ways. The amazon vendor Luxxe Shoppe also refused to replace the unit so I simply returned it for a full refund. I wouldn’t recommend anyone buy a Jura after this experience!!! The coffee is great if you’re willing to spend $4,000 for 30 cups.

I’ve been using the Jura Z10 every day for the past six months, and I think it’s about time I shared my real-life experience with fellow coffee lovers considering this machine. It’s a hefty investment, so I wanted to make sure my review is as honest and practical as possible.**Quality and Ease of Use**: Straight off, the Z10 feels solid and well-made, almost like something you’d see in a coffee shop rather than a home kitchen. It's user-friendly and tech-savvy, which I appreciate. I’m a big fan of customization, and this machine lets me tweak my drinks exactly how I like them, especially when it comes to foam!**Maintenance – A Love-Hate Relationship**: Here’s the deal – the Z10 likes to be kept clean, especially if you're using milk. At first, the frequent cleaning felt like a chore, but I’ve come to appreciate it. It’s all automated, so it’s not a hassle, but you do need to stay on top of it. The catch is the ongoing cost of filters and milk system cleaner, but for me, the quality of the coffee justifies it. The cleaning takes nothing... throw in some cleaner and push a button. The milk system cleaning takes 3 minutes so I usually do it while drinking my coffee. It also rises the system after every drink so I keep a cup under it so I don't have to empty the drip tray all the time. The frequent cleaning is what keeps the machine running great and the coffee premium so it's a labor of love... and hardly any labor.**Nice Extras But With A Caveat**: The milk fridge has been a game-changer for my milky coffee drinks, keeping everything conveniently at hand. It's a separate purchase, but I can't imagine not having it. Also, the hot water dispenser is perfect for my tea-drinking moments. But here's a quirk – the machine is quite particular about ingredient levels. If you’re low on beans, water, or milk, it’ll start your drink and then stop midway to tell you to refill, which can be annoying. I’ve learned to check everything before I start brewing to avoid this hiccup.**Final Verdict**: Yes, the price tag made me think twice, and yes, the maintenance can feel a bit much at times. But considering how much I used to spend at Starbucks and how often I use the Z10, I’ve got no regrets. The quality of the coffee, the convenience, and the overall performance make it a worthwhile addition to my daily routine.

Had a Juraz7 for over ten years. That machine worked like a dream until one day it just died::((. We bought the Jura s8 thinking it would be a close replacement. Nope!! That machine quit working the day we started using it. Bought this though a little pricier than I wanted to spend but what an upgrade!! It's easy to program(had to watch youtube) and makes a ton of drinks. I am still trying to figure out how to dial down the strength of the coffee. I am thinking the grinder is almost too good. I will try to use a coarser grind and see if it tones down the kick. Also it automatically rinses the milk dispenser. So I am assuming I will clean that part of the machine once a week with the crystals that they provided. The whole system is easy to clean. The only drawback is the water dispenser seems a little small. Overall, though, this is an awesome machine.

First time/last time Jura buyer here.This is a $5000 CAD machine. You would expect it to make incredible coffee. The coffee itself is fine. However, there's a few things:1. The J.O.E. App doesn't work. It's impossible to get it to work. Just search J.O.E. app and Reddit in Google and you'll find threads of people frustrated with it, and who say it's not worth it even if you can connect. You can also look at the developer reviews on the App Store and Google Play.2. There's no way to set the machine to turn on itself. Maybe this isn't a big deal for some people but remember this is a $5000 machine. If I'm spending $5000 on a superautomatic machine, I expect to be doing as little automatic things as possible.3. The Milk System connection is fairly bad. This also is a common problem. Apparently you just need to remove the "convex-concave front panel" that is supposedly "visible proof of the attention to detail and absolute manufacturing precision" to tighten a few things. Ridiculous.For this premium of a price tag, you shouldn't have to do any of these things.