Netgear Netgear Orbi RBK753 - Wi-Fi System (Router, 2 Extenders) - Up to 7,500 Sq.ft - Mesh - GigE, 802.11ax - 802.11a/b/g/n/ac/ax - Tri-Band - RBK753-100NAS (Renewed)

easy set up, grate signal strength, reliable not to loose connection, best money ever spent on an item that is better quality than that provided by an internet provider

My wife and I both work from home and she is on video conference calls all day for work. Maybe she was somehow hogging all the signal speed. I don't know. She didn't have any complaints, but I couldn't get anything accomplished with our original set up. We live in a 2-story home that is about 3500sf and we both have offices on the first floor with our Xfinity modem/router in the living room. My office was getting speed readings around 10 Mbps down and 2-3 up. It was absolutely terrible. After adding the refurbished Orbi router and 2 satellites, my office is able to get 500 Mbps down and 150 up. It's the exact same service, just with better equipment delivering the signal throughout the house. By purchasing the refurbished set, we were able to cut the cost from $500+ to under $300. One time fee to totally transform our internet experience. Deal!

I've had a few Orbi's since they were introduced and tgis one does not dissapoint. I've connected this to my cellular home wifi router and get solid coverage around my house. They are reliable and well worth the purchase.

When I see a bad review on Amazon, sometimes I think to myself "that's probably a user error, they are not doing something right". There are a lot of bad reviews about the quality control on these refurbished units. At first I was skeptical, but now I am convinced. I wish I never bought this device.For some background: I was hacking around on the internet way back in the 90s. I am not an IT guy by trade, but I'm fairly tech-savvy. I've had every hardware set up imaginable over the years so you can say I have a little experience.First of all, the Orbi set up process is not great at all. It's actually terrible. The unit shipped with firmware that was TWO WHOLE versions out of date. You would think if they refurbished the unit, they would toss on an updated firmware. Nah. So you're setting this new wifi up, and you need to update the firmware, but you need internet in order to get the firmware update. The Orbi interface would not complete the firmware update on its own. I had to find the firmware on their site, download it to my computer and send it to the device. Ok, I can deal with that.Secondly, the Orbi web interface is terrrrrible. I guess I'm a little spoiled with Google/Nest Wifi. The interface looks like it was very sloppily built and had all sorts of odd errors and glitches. Then on top of it, it's slow as molasses. Made for a very frustrating time trying to click around through the settings. The app wasn't much better, and you can't do everything through the app. Some things (like disabling 5ghz) you can ONLY do through the web interface.One more thing. You may buy this device thinking that it will allow you to disable the 5ghz channel. While they do have checkboxes for disabling 5ghz, if you use a wifi analyzer, you will see those channels are still being broadcasted. Maybe that's the way all of these work, I'm not sure, but that is not what I expected. If I uncheck the checkbox for 5ghz, it should actually stop broadcasting in 5ghz. Otherwise why even have the setting?Lastly, and this is the big one, this is why you ABSOLUTELY SHOULD NOT BUY THIS. After getting everything set up finally, after literally hours of messing around with this thing, the connections were dropping like crazy. It would be up for 3 minutes, down for 3 minutes, up for–you get it. I finally went to bed last night because I felt like I was going crazy. Woke up this morning with a fresh brain and discovered the issue. Want to know what it was? If you so much as even BREATHE on the power cable connecting into the back of the unit, it shorts out the device and flickers the power on and off very quickly. There is so much slop/play where the power cord connects that I really wonder if that was even the correct cable for the device. How in the world was this unit refurbished and that issue is not caught?Utterly frustrated by how much time was wasted on this. Less than 24 hours after receiving it, I am returning it.DO NOT BUY.

Setup was okay...one of my satellites did not want to connect and I had to do a lot of "turn it off and back on again."One day though, my admin interface stopped working. I do some pentesting from time to time and needed to update my port forwarding. I called customer support and they told me to factory reset. Several times. I said no as they did NO TROUBLESHOOTING AT ALL up to that point.Several calls later (as I am sure we all have experienced) I get the person who knows whats wrong. This is a KNOWN ISSUE and they are rolling out a fix. Could not tell me when or how that would happen but we'd get there.In the end, I found a user on Reddit that was a NetGear CSR Admin and asked her for help. All good the next morning.TLDR: Had an issue, had to get a Redditor to fix it. NetGear CS is bleh.

Ready setup. I was able to setup the primary modem and satellite routers within 30 minutes using the app. Easy to manage and secure. Great Signal throughout the home.