ASURION 2 Year Mobile Phone Accident Protection Plan ($800 - $899.99)
W**E
Horrible all around.
I filed a claim for my Asus ROG 3 phone for a broken screen and back glass. I have to keep calling to get updates because they have not contacted me. When I do get a hold of a person(usually after 30-45 minutes waiting) I was told my phone was not repairable and they were just going to reimburse me what I paid and I should have received an email. No email. I also asked if I could have the phone back because I will just repair it myself they said they had already disposed of it. There goes that sim card. I have left voicemails asking for the to call me back the little robo person said I will receive a response in 24 hours. I am unbelievably mad at this company. And I will not be insuring anything through them again.
B**M
waste of money
asurion has done nothing but give me the run around for a month trying to get my reimbursement. do not waste your money on their "protection plans"
R**O
Piece of mind
I like the fact that if I change my mind within the given time to cancel, I get a full refund without any hassle. The reason I cancelled asurion was because I returned the item that was intended for.
A**R
no hassle
Just bought this for my latest phone. Have used this company before and have never had any problems getting my issues resolved. So I'm using them again.
A**R
To the point
The plan is clear and straight forward. Offers a peace of mind when it comes to taking care of our phones. I have had Asurion coverage in the past with other electronic items. The call representative I spoke with was helpful and took care of my issue without any run-around.
S**T
Good price
Was a fair price hoping in don't have to use it tho haha
C**E
Kudos
Simple and easy. Happy to have the extra protection.
M**S
Son responsables
Si m gusto
Trustpilot
1 month ago
1 week ago