Hathaway Pool Table Combo Set with Benches

Excellent quality, especially for the price and what you get! Looks great! Took my son and husband only about an hour to assemble. One of the bench cushions came with a hole in it. So, I contacted Amazon. Amazon was going to have me disassemble and send it back! So, I contacted the company directly. SO easy to deal with! They sent me a replacement immediately! If you have a problem, DO NOT go through Amazon!! Go directly to the company!!

The media could not be loaded. The table arrived all damaged, I want to exchange it or get a discount, I have photos

After 45 days or so using this, our family loves it. It is a perfect fit for our game room, with the options for billiards, table tennis and a big gaming table with benches.However, a word of warning. This table is HEAVY and the freight company dropped it off at the front of our driveway, and would not help moving it closer to the door or carrying it in the house or garage. My family had a very difficult time carrying the 2 big boxes in after removing it from the pallet. You need 4 strong adults to carry it in, and then you have a lot of cardboard, Styrofoam and wood packaging left to deal with.Otherwise, would highly recommend it.

I was very skeptical about ordering a pool table online, but this is great. It took about an hour and a half to put together (I used a cordless screwdriver to help speed it along). The quality is great, and the kids (teenage boys) love it. They use the top to play poker, and everything stores neatly in the benches. I wish there was a way to store the ping pong/table cover when not in use. It is very heavy and difficult to lift off the table.

When we bought it off Amazon it said we had the option for room delivery but would not let me process the order with it. So we were annoyed but not surprised when a single guy was here for delivery and would not put it any further than our garage. Fair enough. What wasn’t fair enough was the listing saying that the table was a little more than 300 lbs total and finding that we had 2 boxes, one weighing about 150 lbs and another weighing about 350 lbs. That’s a far cry from the weight we were expecting. We still powered through and managed to get everything down into our basement, just the 2 of us. And then we saw the tear in the felt. No problem, I read the previous reviews and knew the company would take care of it. In the mean time, I sewed it up as best I could so we could still play while emailing the company.The company’s response was fast and professional. The issue we had was they sent us a ‘replacement’. Now I assumed that meant a replacement felt for the top of the table. No, they sent us a whole new 300lb table top box. And told us to just dispose of the other one. 🤦🏻‍♀️The second table top’s felt was fine so we moved it into the basement, this time paying the delivery driver $40 to help my husband get it down there. Only to find out after complete unboxing that one of the bottom pieces was not in place correctly. We did managed to get it assembled anyway so we just left it as we could not take a THIRD top into our basement. Next we had to pay a company $80 to haul away the damaged table top to the dump because our trash men could not take it (don’t blame them one bit). So we are out an additional $120 we didn’t expect to pay for an error on the company. Not happy about that.The actual table is very nice. We like the storage in the benches and it converts easily to table tennis. We did buy extra (nice)pool sticks and paddles based on other reviews and let the kids use the ones that came with it. I just wish the company would invest in people to replace the damaged felt instead of sending out a whole new heavy table top as their solution.

At check out, it was definitely specified the table would be delivered into my house and nothing more. The delivery guys tried to drop it in my driveway. It was a fight. Wound up saying we would refuse it which made them finally call their office, along with my husband calling also. After hemming and hawing for about a half hour saying the two workers couldn't bring inside, they wound up bringing it in. It is extremely heavy and my husband even offered to help them, there was no need to make it the problem that they did. Now I LOVE the table, am very happy to have this in my new house. Looking forward to entertaining.

This Pool table is Garbage ,Warped in the middle makes it impossible to get leveled...There's no Customer service.I feel like I'm just out of $1500.I give this product minus 2 stars 👎🖕

Very good table, works great, tons of fun, looks good, comfy benches, we host a pool night every week everyone Loves the table!